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Shipping policy

  1. Customer must have Customer account to conclude the sale contract.
  2. Orders can be placed 24 hours a day 7 days a week.
  3. The conclusion of the contract of sale takes place via means of the remote communication, i.e. via the Internet network.
  4. Purchasing procedure:
    1. Customer adds chosen Goods to the basket and then proceeds to order form where Customer chooses the method of payment.
    2. Customer confirms essential data for placing an order and the performance of a contract given in the registration form or provides other data.
    3. Modification of data entered into the basket is possible before clicking “order now with a payment obligation”. “Order now with a payment obligation” function means that the Customer accepts the fact that placing an order results in obligation of payment of the Price. Placing an order constitutes the declaration of intent of the Customer of concluding remote sale contract via the Shop.
    4. After placing an order the Customer will receive the message titled  “Confirmation of placing an order” by the e-mail  containing all crucial elements of the order which confirms that the Seller received an order and starts processing it. Confirmation of the content of concluded sale contact is also in an account of the Customer in the History of orders tab.
  5. Customer can choose the following payment methods:
  • cash – personal collection at Seller’s office,
  • bank transfer to Seller’s bank account,
  • cash on delivery – payment to courier at the delivery.

Foreign parcels can be paid only with bank transfer on the account of the Shop.

  • The payment deadline for ordered Goods in case of bank transfer is 7 days from the day of concluding sale contract. Lack of the payment in spite of additional 7 days deadline period results in terminating the sale contract.
  • Prices in the Shop contain all due customs and taxes, however the cost of delivery (delivery the Goods to Customer) is not included and it is described separately.
  • The parcel with ordered Goods is delivered to the address given by the Customer in an order form, according to choice of the Customer:
    • through a courier company,
    • through Polish Post
  • Customer bears the costs of delivery of Goods.

DO YOU NEED HELP?

+48 52 340 15 83
Monday - Friday
8:00 - 16:00
handlowy@dtm.pl
DTM System Spółka z ograniczoną odpowiedzialnością sp. k.
ul. Brzeska 7, 85-145 Bydgoszcz, tel. +48 52 340 15 83/84


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